Effective Workplace Incident Investigation – Certification Training

This training provides participants with comprehensive knowledge on workplace incident analysis, Safety Management System (SMS) assessment, and improving safety culture. Participants will acquire practical skills in incident investigation and root cause analysis, focusing on preventing incidents rather than assigning blame. Special attention is given to systemic issues, avoiding irrelevant blame, and the inappropriate use of disciplinary measures within safety management processes.

Training Program Components

1. Introduction and Key Concepts
   • Core concepts in incident and safety management
   • Why incidents occur
   • Purpose of the investigation
2. Legal Framework and Fact Gathering
   • Brief overview of legal requirements
   • Collection of incident-related facts
3. Incident Analysis and Root Cause Identification
   • Analysis tools: 5 Whys method, Fishbone Diagram (Cause & Effect)
   • Identification of root and systemic causes
   • Systemic factors
   • Practical case study (Case Study)
   • Group work + presentation
4. Reporting and Evaluation
   • Preparing reports and conclusions
   • Compliance with Georgian legislation
   • Summary and discussion of key points
   • Assessment and course closure

Who is this course for?
✅ Managers
✅ Supervisors
✅ Safety specialists
✅ HR representatives
✅ Personnel involved in incident investigations
✅ All employees responsible for workplace safety

⏱ Duration: 6 hours (1 working day)
📍 Format: Certified training – theory and practical exercises
📜 Certificate: Issued upon successful completion of the exam